Domain Registration
Domain Registration Terms
Terms specific to domain-name registration, renewal, transfer, and dispute resolution. Aligned with ICANN policy and the rules of the relevant registry.
- Domain registrations are governed by ICANN policies; we apply them to all gTLDs and the corresponding ccTLD rules where applicable.
- You must keep WHOIS data accurate. Inaccurate or outdated data can result in domain suspension.
- Disputes over domain ownership are resolved through UDRP/URS — not by us.
- Once submitted to the registry, registrations are non-refundable.
- Auto-renewal is on by default; turn it off in your domain dashboard if you don't want it.
Registrants' Rights & Responsibilities
ICANN publishes a benchmark Registrants' Rights & Responsibilities document that complements these Terms. We strongly recommend reading it.
Read on icann.org1. Registration & Eligibility
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You may register a domain on a first-come, first-served basis, subject to availability and the registry's eligibility rules (e.g., some ccTLDs require local presence).
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You must provide accurate registrant, administrative, technical, and billing contact information.
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A registration becomes effective only once accepted by the registry. We are not responsible for delays caused by registry-side processing.
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By registering, you agree to the rules of the relevant registry (e.g., Verisign for .com, ICANN-accredited registries for new gTLDs) in addition to these Terms.
2. WHOIS Accuracy
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Registrant contact data is published in WHOIS as required by ICANN, subject to applicable privacy laws (e.g., GDPR — fields may be redacted for natural-person registrants).
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You must keep WHOIS data accurate and up to date. Failure to respond to verification requests within 15 days may result in domain suspension.
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You may use a privacy/proxy service we offer for natural-person registrants. The underlying registrant remains responsible for the domain.
3. Renewal & Expiration
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Domains are registered for a term you choose at checkout (1–10 years for most TLDs).
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We send renewal reminders ~30, ~7, and ~1 days before expiration to the email on file.
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Auto-renewal is enabled by default. You can disable it any time in your domain dashboard.
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If a domain expires without renewal, it enters a registry-defined Redemption Grace Period. Recovering it during redemption typically incurs a registry fee.
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After redemption ends, the domain is released back to the registry and may be re-registered by anyone.
4. Transfers
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You may transfer a domain to another ICANN-accredited registrar at any time after a 60-day post-registration / post-transfer lock, in line with the ICANN Transfer Policy.
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You may transfer ownership ("change of registrant"). Per ICANN's Transfer Policy, this may impose a 60-day registrar-transfer lock unless you opt out at the time of change.
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We do not charge transfer-out fees. Some TLDs require renewal as part of transfer-in.
5. Dispute Resolution (UDRP & URS)
Disputes about the rights to register or use a domain name are governed by ICANN's Uniform Domain-Name Dispute-Resolution Policy (UDRP) and, for new gTLDs, the Uniform Rapid Suspension System (URS). LabelWebs is not a decision-maker in these disputes; we comply with decisions issued under those policies.
UDRP
Used for trademark-based disputes. Complaints are filed with an ICANN-approved provider (e.g., WIPO, Forum). Outcomes can transfer or cancel a domain.
URS
A faster, more limited remedy that suspends — but does not transfer — clearly infringing domains in new gTLDs.
6. Domain Refunds
Domains are non-refundable
7. Miscellaneous
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These Domain Terms are governed by the same Governing Law and Dispute Resolution provisions set out in our Terms of Service (Article 14).
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Specific TLD rules may add to these Terms; in case of conflict, the registry rules and ICANN policies prevail for matters they govern.
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You can submit complaints about a registrar to ICANN at icann.org/wicf.